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An Overview of Patient Transportation Methods

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When you hear the phrase medical transportation, your mind most likely goes to an individual transported in an ambulance to a hospital. Lights. Sirens. The whole thing. Transporting patients and those needing medical attention is a massive portion of medical transportation. The medical transportation industry also involves moving products, supplies, and courier transportation both on the ground and in the air. The specific aspect of patient transportation and what that can look like with different situations and services can be overwhelming, and many don’t know the different processes and options that exist. What are the forms of patient transportation? And, how does Medi-Ops step into this arena?

Ambulance Transportation

Utilizing ambulances is widely understood as an optimal method of emergency patient transportation. With efficient timing and professional care during transport, this is an incredibly safe and secure option in emergencies and for unstable patients or those requiring immediate care. There are several types of ambulance transportation including ICU, NICU, and pediatric transportation along with bariatric and stretcher transport. The type of ambulance used for each of these specific situations is important to provide the patient with the best care possible.

How does ambulance transportation fall into the bandwidth of Medi-Ops? With a centralized dispatch center, all needs will be met in a timely fashion. Our contracts with ICU Critical Care Transport Companies, NICU and pediatric transport companies, and ALS and BLS companies allow us to schedule and send ambulance services in any situation. Clients calling for ambulance services are never turned away, and with one phone call to Medi-Ops, the correct service for the client’s situation is determined as we locate the appropriate ambulance crew or company closest to the client’s location. Taking care of all of these logistics and locating the correct ambulance to give the best services to our client is taken with the utmost importance, as emergencies are stressful and time is of the essence. With company connections, dispatch services, and live tracking, each client is met with exactly what they need with ambulance transportation through Medi-Ops.

Air Medical Transportation

Emergencies are extremely time-evident and sometimes ambulances just won’t make the cut when a patient needs to travel long distances or to a specific facility. That’s where air medical transportation comes in. Usually, a patient with immediate burns, traumatic brain or spinal cord injuries, organ transplant recipients, head, or respiratory injuries will require air transportation due to the severity of their condition and the extreme time sensitivity of immediate medical attention. Often, patients with extreme injuries such as these will need to be transported to certain facilities that specialize in treatment for their condition. While ambulance transportation is also sometimes used in these cases, air medical transportation provides a faster and more efficient option for those requiring long-distance transportation or those that are in extremely critical condition.

Medi-Ops delivers air medical transportation for patients that require…

  • Air ambulance transport: Patients are moved from their location to a facility that can give them the medical attention they need via helicopter or fixed-wing aircraft
  • ALS and BLS transport: ALS (advanced life support) and BLS (basic life support) can both be administered through air medical transportation services. ALS transport is for patients in more critical condition and has the equipment and staff to treat more life-threatening cases. BLS transport involves EMTs and basic equipment to handle cases that don’t require advanced procedures during transportation.
  • Bariatric transport: Bariatric transport is designed for individuals whose size causes physical and mobility limitations. Professionaly-trained staff, specifically-designed stretchers and equipment, and vehicles with a large enough interior are used in these cases.
  • Commercial flight escorts: When patients are in stable enough condition to go on a commercial flight, a professionally-trained escort can accompany them in order to administer any medications, minor procedures, and overall safety of the patient. If a patient qualifies for this option, a commercial flight is generally more cost-effective than an air ambulance.

In taking care of scheduling, staffing, punctuality, and choosing the correct air medical services for the patient’s specific situation, Medi-Ops allows the client to feel cared for and safe while focusing on what is important. 

Wheelchair and NEMT Transportation

Non-emergency Medical Transportation (NEMT) is not typically the immediate thought of an individual when thinking of patient and medical transport. However, NEMT transportation is a significant part of the everyday lives of many patients and clients. These services are most often used for those with recurring office visits or hospital discharges. Lack of transportation is the main reason why medical appointments are missed, and NEMT can help decrease the risks that come with missed appointments and services. Older populations face these problems regularly, and the utilization of NEMT creates an ease of patient transportation to allow individuals to avoid transportation stress and instead focus on their physical and mental health.

Medi-Ops utilizes our personalized operations coordinators to direct a client with the most effective services and operators upon evaluating medical and financial needs. NEMT transportation has a wide berth including rideshare, ambulatory, wheelchair, and stretcher transport. In addition to offering these services directly to the individual, facilities can partner with Medi-Ops for designated NEMT vehicles, ensuring the highest and most accessible level of patient care possible.

Patient transportation involves several different facets and options, all delivering a patient-first approach to the individual. When in a medical situation, there is always a specific form of transportation that will be most beneficial to the individual requiring care. All of these options and services can sometimes feel overwhelming, and it may not always be obvious which provider, service, and transportation form is the best option. Thankfully, Medi-Ops can help to determine the ideal service and form of transportation for each and every client’s situation.